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Accuro EMR integration: the API, the vendor route, and what to ask

How third-party systems connect to QHR's Accuro EMR: the Accuro REST API, how a clinic authorizes a vendor, and the questions to settle before you sign.

The short version

  • Accuro is QHR Technologies' EMR, used by clinics across Canada.
  • Third-party software connects through the Accuro REST API, with credentials QHR issues for each clinic.
  • The clinic requests the integration, QHR sets up the access, and the vendor connects with that clinic's credentials.
  • Ask which records a vendor reads, which it writes back, and how a failed write reaches your team.
  • Clinic Conductor connects to Accuro through the route QHR supports for approved vendors, and your Diagnostic confirms it for your clinic.

Accuro in brief

Accuro is the EMR built by QHR Technologies. It runs scheduling, charting, billing and results for clinics ranging from a single practitioner to multi-site groups, with Canadian provincial billing and lab connections built in. Because it holds the schedule and the chart, it is the system every other tool in an Accuro clinic eventually needs to reach.

How integrations reach Accuro

QHR publishes a REST API for Accuro, and its vendor program governs who can use it. Vendors that integrate today, from AI scribes to patient engagement tools, follow the same sequence.

Connecting a vendor to an Accuro clinic

  1. 1The clinic asksThe clinic requests the integration, usually through a form or its QHR contact.
  2. 2QHR issues accessQHR sets up API credentials and identifiers for that clinic's Accuro instance.
  3. 3The vendor connectsThe vendor signs in with those credentials, scoped to the clinic and its offices.
  4. 4Permissions are setThe clinic confirms which offices and providers the connection can act for.
Vendor help pages describe the clinic receiving a tenant ID and API credentials from QHR before the connection goes live.

The detail that matters most is the permission scope. An integration that writes notes or forms back to the chart needs write access to the right offices and providers, and the clinic should know exactly what it granted.

What to ask before you plan

  1. Is the vendor's Accuro integration live in production today, and at clinics like yours?
  2. Which records does it read, and which does it write back: appointments, demographics, notes, documents?
  3. What does the clinic have to request from QHR, and how long does that take?
  4. Which offices and providers will the connection act for?
  5. When a write fails, who sees it, and how fast?

Beyond the EMR

An Accuro clinic also runs a phone line, a fax, web forms and often a CRM. The hours sit in the work between them: an enquiry that becomes a booking, a form that becomes a chart entry, a fax that becomes a filed document. Clinic Conductor connects to any EMR through the interface it supports; for Accuro, that is the vendor route above. Our EMR integration guide explains how one layer connects all of it.

Questions, answered

Does Accuro EMR have an API?

Yes. QHR provides a REST API for Accuro. Approved vendors connect with credentials QHR issues for each clinic, and the clinic sets which offices and providers the connection can act for.

How long does an Accuro integration take to set up?

The vendor side can be quick once the clinic's credentials arrive. Vendors' own help pages describe QHR issuing credentials within about a week of the clinic's request.

Can Clinic Conductor connect to Accuro?

Clinic Conductor connects to any EMR through the interface it supports. For Accuro, that is the vendor API route QHR provides, and your Clinic IT Diagnostic confirms the details for your clinic.

See it running

Clinic Conductor connects intake, forms, faxes and phones to the EMR your clinic already runs.

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