Clinic Conductor by PulseAI
The S.M.A.R.T. Phone System

Every call answered. In every language your patients speak.

Smart Message and Assistance, Real-Voice Telephone. A natural voice answers every routine call, books and updates appointments, routes anything clinical to your team, and records every call in your systems.

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The phone is answered by the people your patients are waiting to see.

A ringing phone pulls your team away from the patient in front of them. Routine questions and first enquiries compete with running the clinic, and in the busiest hours some calls go unanswered.

Watch it run

How Clinic Conductor handles it.

Monday at nine. Six calls land inside the same minute.Every one of them is answered. Nobody waits on hold.This caller wants an appointment, so the agent books one.On another line something clinical comes up, and it goes to your nurse.Twenty-three calls answered. None of them reached voicemail.Monday · 09:02Line 1AnsweredLine 2AnsweredLine 3Answered, nurse lineLine 4Answered, العربيةLine 5AnsweredLine 6AnsweredLine 1, as it happensI need a follow-up with Dr.Mensah.I have Thursday at 2:10 orFriday at 9:30.Thursday works.Booked. A confirmation is onits way by text.What came of themBooked into the scheduleThursday 2:10, Dr. MensahClinical call, nurse linechest pain since this morningAnswered in their languagetone and dialect you setWritten back to the chartwho called, what was agreed23 calls answered · 0 to voicemail · 6 at once · 1 escalated to the nurse · average answer 0.8 seconds
Six callers reach the clinic in the same minute and every line is answered at once. One books an appointment, another describes something clinical and is routed to the nurse line, and each call is written back to the chart.
What changes

Three things your team notices first.

No queue. No busy signal.

Calls are answered in parallel, at any hour, in a voice and tone you choose and in more than thirty languages.

Clinical calls reach a clinician.

Anything clinical is recognized and routed to your team with what was said carried across.

Every call on the record.

Requests and outcomes are written into your systems, so nothing is lost between the phone and the chart.

Live in productionJane AppOscar ProTELUS HealthPartner integrationVisbodyAnd moreAny EMR, CRM or device, through its supported interface
Every solution runs on the same layer

The next one is faster to add.

Patient intakeEvery enquiry answered and qualified, at any hour.Onboarding and eligibilityA confirmed member is set up in every system at once.Care plan reportsHours of assessment data, ready to review in minutes.Faxes and documentsEvery page read, filed or escalated on arrival.Forms and consentCompleted once, written everywhere it belongs.
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See The S.M.A.R.T. Phone System on your stack.

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