Resources Inside Clinic Conductor
Clinic Conductor connects the systems a clinic already runs and takes the administration between them off its team. What that means, what it does, and who it is for.
Mahmoud ElHewaheyFounder, PulseAI Solutions28 October 2026 · 3 min read
The short version
Clinic Conductor is the layer that makes a clinic's existing technology work as one. It connects the systems, information and workflows a clinic already runs, takes the administration between them off the team, and gives that time back to patients.
A clinic runs many systems: an EMR, a phone line, a fax line, a website, intake and consent forms, a CRM, assessment equipment and lab feeds. Each does its own job well. The work between them, carrying information from one to the next, is usually done by people. An orchestration layer does that work. It connects to each system once and coordinates what happens between them, the way a conductor coordinates an orchestra without playing any instrument.
The difference one layer makes
Without a layer
With Clinic Conductor
What runs on Clinic Conductor
| Solution | What it takes off the team |
|---|---|
| Patient intake | Every enquiry answered and qualified at any hour, and written into your systems. |
| Onboarding and eligibility | A confirmed member set up in every system at once, checked against your criteria. |
| Care plan reports | Hundreds of assessment values assembled into a summary built the way a physician reads. |
| Faxes and documents | Every page read on arrival, filed, held or escalated. |
| Forms and consent | Forms completed once, validated, and written to every system that owns the answer. |
| The S.M.A.R.T. Phone System | Every routine call answered in a natural voice, in more than thirty languages. |
Clinic Conductor is live in production with Jane App, OSCAR Pro and TELUS Health, and connects to any other EMR through the interface it supports. Around the EMR, it works with the phone line, the fax line, web forms, CRMs and assessment data a clinic already uses. Our EMR integration guide explains how connections work.
Clinic Conductor organizes and surfaces information. Every clinical decision stays with the clinic's physicians, who review and sign anything that reaches a patient. Anything outside the clinic's own rules stops and waits for a person.
Clinic Conductor started in preventative and executive health, where assessment data is rich, experience is the product and administration limits growth. Its client stories are from La Vie Executive Health Centre, a four-location executive health clinic that grew monthly client volume by 25 percent with no new hires, and Optimal U, a mobile preventative clinic whose physician review went from hours to minutes.
From the first call to the first result
Clinic Conductor is compliant with PHIPA, Québec's Law 25, PIPEDA and HIPAA. Canadian clinics are stored and processed in Canada, Québec clinics in Québec, and US clinics in a fully separate US setup. Patient data is never used to train AI. The Trust Center sets it all out.
Clinic Conductor is an orchestration layer for medical clinics, built by PulseAI Solutions. It connects the systems a clinic already runs, such as the EMR, phones, faxes, forms and assessment data, and takes the administration between them off the team.
No. It runs on the EMR you already have. It is live in production with Jane App, OSCAR Pro and TELUS Health, and connects to other EMRs through the interface they support.
No. An AI scribe documents the visit. Clinic Conductor handles the administration around it: intake, onboarding, forms, faxes, phones and assessment reports. The two work side by side.
PulseAI Solutions, founded by Mahmoud ElHewahey. It serves clinics across Canada and the United States.
Inside Clinic Conductor
For IT leads: the principles behind Clinic Conductor, from the event that starts a workflow to the audit record, and where a person always stays in charge.
Read the guideEMR and system integration
How a clinic connects its EMR to intake, forms, phones, faxes, labs and a CRM: the five ways to integrate, what each EMR exposes, and what to ask a vendor.
Read the guideAI, privacy and compliance
An AI scribe drafts the visit note. Most of a clinic's administration happens before and after the visit. Here is where each tool fits, and how they work together.
Read the guide
